Membership and Terms of Use

These Terms and Conditions are valid between Hoito Kozmetik Sanayi ve Ticaret A.Ş., with its registered office at [Company address] (hereinafter referred to as "the Company"), and the real or legal person who uses the Site in any way ("User") and the person who creates an account on the Site ("Member").

Visiting the Site, becoming a member, performing transactions through the Site, or benefiting from the services offered by Hoito means that the User unconditionally accepts these Terms and Conditions, the Privacy Policy, the KVKK Disclosure Statement, and other policies and rules on the Site. These Terms and Conditions cover all activities carried out through the Site.

The terms used in these Terms and Conditions have the following meanings:

• Site: Refers to the website with the domain name hoito.com.tr operated by Hoito, as well as its connected subdomains and mobile applications.
• User: Refers to any real or legal person who visits or uses the Site in any way, whether a Member or not.
• Member: Refers to the User who has completed the registration process by creating an account on the Site.
• Service: Refers to product sales, membership, content viewing, and all other opportunities offered by Hoito to Users and Members through the Site.
• Content: Refers to all kinds of texts, visuals, photographs, videos, graphics, logos, brands, designs, software, and other materials located on the Site.

To create a membership through the site, the User must be eighteen (18) years of age and have legal capacity. Individuals who create memberships on behalf of legal entities declare and undertake that they are authorized to represent the respective legal entity.

The Member agrees that all information provided to the Company during and after membership is accurate, current, and complete. The Member is responsible for any damages that may arise due to incorrect, incomplete, or outdated information.

The Member is responsible for maintaining the confidentiality of their account's username and password. The Member is responsible for all transactions carried out using their account information and is obliged to immediately notify the Company if they notice unauthorized use of their account. The Company cannot be held responsible for the consequences arising from password sharing.

The User agrees and undertakes to use the Site only for purposes in accordance with the law, morality, and these Terms; not to violate the rights of third parties and not to misuse the Site. The User is responsible for any damage incurred by the Company or third parties due to the User's actions contrary to these Terms.

While the Company makes reasonable efforts to provide the Service uninterrupted and securely, it declares that interruptions may occur due to technical reasons, maintenance, updates, or force majeure, and that this does not constitute a commitment. The Company reserves the right to change, stop, or terminate the content, scope, and Services offered on the Site without prior notice.

The User may not perform the following actions while using the Site:

• Sharing or disseminating content that is unlawful, immoral, contrary to public order; threatening, insulting, obscene, or illegal,
• Engaging in activities that may damage, disrupt the operation of, or overload the Site's infrastructure, servers, or connected systems,
• Attempting to gain unauthorized access, trying to bypass security measures, or spreading malicious software (viruses, trojans, etc.),
• Infringing on the trademark, copyright, patent, or other intellectual property rights of the Company or third parties,
• Providing misleading, false, or fraudulent information; impersonating another person,
• Collecting, copying, or reproducing data from the Site using automated methods (bots, spiders, scraping, etc.).

All intellectual and industrial property rights related to all Content on the website, including primarily the "Hoito" brand and logo, as well as all brands, trade names, visuals, photographs, videos, texts, graphics, designs, interfaces, and software, belong to the Company or its licensors. These rights are protected under Law No. 5846 on Intellectual and Artistic Works, Law No. 6769 on Industrial Property, and relevant legislation.

The User may not copy, reproduce, distribute, publish, modify, process, or use for commercial purposes, in whole or in part, the Content without the prior written consent of the Company. These Terms do not grant the User any ownership or license rights over the Content.

Product sales made through the website are subject to the provisions of Law No. 6502 on Consumer Protection and related legislation, as well as the Distance Sales Agreement presented for the Member's approval during the order process. Upon approval of the order, the relevant Distance Sales Agreement comes into effect between the parties.

The Company reserves the right to change the prices, contents, campaigns, and stock status of the products on the Site without prior notice. Orders for out-of-stock products may be cancelled by the Company, and the paid amount will be refunded.

Pricing errors (containing material errors) that are obviously incorrect due to systematic, technical, or human errors are not binding. In this case, the Company has the right to cancel the relevant order and refund any collected amount.

The personal data of users and members is processed within the framework of the Personal Data Protection Law No. 6698 and related legislation. For detailed information on the purposes for which personal data is processed, to whom it is transferred, and the rights of the relevant individuals, please review the KVKK Clarification Text.

The principles regarding data privacy and cookie practices obtained during the use of the Site are regulated under the Privacy Policy. By using the Site, the User acknowledges being aware of the data processing activities contained in the aforementioned policies.

The Site and the services offered are provided "as is" and "as available" to the extent permitted by applicable law. The Company does not make any express or implied commitment that the Site will operate uninterrupted, error-free, and securely at all times.

The Company cannot be held responsible for access interruptions caused by maintenance, technical failures, infrastructure-related problems, or force majeure events. The Site may contain links directing to third-party websites; the Company is not responsible for the content and practices of these sites.

To the maximum extent permitted by applicable law, the Company is not liable for indirect, incidental, or consequential damages arising from the use or inability to use the Site. This clause does not eliminate rights arising from consumer legislation that cannot be limited by contract.

The Company reserves the right to unilaterally change, update, or revoke these Terms, the Services offered, and the Site content at any time. The updated Terms shall take effect on the date they are published on the Site.

The User is responsible for regularly checking the current version of the Terms. Continued use of the Site after the changes come into effect signifies acceptance of the updated Terms.

The Company reserves the right to temporarily suspend or permanently terminate the relevant membership without prior notice if the Member acts contrary to these Terms, applicable legislation, or generally accepted rules, provides misleading information, or jeopardizes the security of the Site. In this case, the Member's accrued rights and obligations remain reserved.

The Member may terminate these Terms at any time by closing their account and withdrawing from membership. The termination of membership does not eliminate the debts and obligations of the parties accrued before the termination date.

Natural disasters, fires, epidemics, wars, acts of terrorism, rebellions, strikes, lockouts, cyberattacks, interruptions in electricity and communication infrastructure, official authority decisions, and similar situations developing beyond the reasonable control of the parties are considered force majeure events.

In force majeure events, the failure of the relevant party to fulfill its obligations or its delayed fulfillment does not constitute a breach of contract, and the performance of obligations is suspended during this period. If the force majeure event lasts longer than a reasonable period, the parties have the right to terminate the Terms.

The laws of the Republic of Turkey shall apply to the interpretation and enforcement of these Terms. In disputes arising from consumer transactions, Consumer Arbitration Committees and Consumer Courts are authorized within the monetary limits announced annually by the Ministry of Trade.

For the resolution of other disputes not falling within the scope of consumer legislation, the Courts and Enforcement Offices of [Company's place of residence] are authorized.

These Terms come into effect on the date they are published on the Site. By using the Site or becoming a member, the User declares that they have read, understood, and accepted all provisions of these Terms. If any provision of the Terms is deemed invalid, it does not affect the validity of the other provisions.